Terms & Conditions
Last updated: 13 March 2026
1. Introduction
These Terms and Conditions ("Terms") govern your use of the website and services provided by NEO Studio Limited ("Company", "we", "us", or "our"), a company registered in Hong Kong with registration number 79959028, with its registered office at 21/F, CMA Building, No.64 Connaught Road Central, Hong Kong.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
2. Services
NEO Studio Limited is a multimedia design studio specializing in creative visual solutions, including but not limited to:
- Event concept design and previsualization
- 3D mapping and visual content creation
- Motion graphics and CGI animation
- Immersive experience design and installation
- Multimedia installation and production
- Promotional CGI content
All services are provided on a B2B (business-to-business) basis unless otherwise agreed in writing.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of NEO Studio Limited or its licensors and is protected by international copyright, trademark, and other intellectual property laws.
Unless otherwise specified in a separate written agreement, all intellectual property rights in work produced by NEO Studio Limited shall remain the property of the Company until full payment has been received from the client.
4. Client Obligations
Clients engaging our services agree to:
- Provide accurate and complete information necessary for the delivery of services
- Ensure all materials provided to NEO Studio Limited do not infringe on any third-party intellectual property rights
- Make payments in accordance with the agreed terms and schedule
- Provide timely feedback and approvals as required during the project lifecycle
5. Payment Terms
Payment terms are specified in individual project agreements or proposals. Unless otherwise agreed:
- A deposit may be required before commencement of work
- Invoices are payable within 30 days of the invoice date
- Late payments may incur interest at a rate of 1.5% per month
- All prices are exclusive of applicable taxes unless stated otherwise
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information received from the other party during the course of the engagement. This obligation survives the termination of any agreement between the parties.
7. Limitation of Liability
To the maximum extent permitted by law, NEO Studio Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with the use of our services or website.
Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by the client for the specific project in question.
8. Termination
Either party may terminate a project agreement by providing written notice. In the event of termination:
- The client shall pay for all work completed up to the date of termination
- Any materials or deliverables completed shall be delivered upon receipt of final payment
- Deposits already paid are non-refundable unless otherwise stated in the project agreement
9. Website Use
When using this website, you agree not to:
- Use the website in any way that violates applicable laws or regulations
- Reproduce, duplicate, copy, or re-sell any part of the website without express permission
- Attempt to gain unauthorised access to the website or its servers
- Introduce viruses or any other harmful material to the website
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "last updated" date. Your continued use of the website after any changes constitutes acceptance of the modified Terms.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us:
NEO Studio Limited
21/F, CMA Building, No.64 Connaught Road Central, Hong Kong